Help Center

Please use the form below. You can also contact us via email at globalpajama@gmail.com.

Contact Us

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

Shopping Information

How do I place an order?

How do I choose the right size?

Can I modify or cancel my order after placing it?

How long does shipping take?

Do you ship internationally?

How can I track my order?

Payment Information

What payment methods do you accept?

Is my payment information secure?

Why was my payment declined?

Will I be charged immediately after placing an order?

Are there any additional fees or taxes?

Order Returns

What is your return policy?

How do I request a return or exchange?

Do I have to pay for return shipping?

How long does it take to process a refund?

What if I receive a damaged or incorrect item?

Can I exchange an item for a different size or color?

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